Trustage does not directly use CMFG Life Insurance Company as its underwriter; instead, Trustage operates as a broker that offers policies from a range of carriers, including but not limited to CMFG Life in some markets. When a client selects a CMFG Life product through Trustage, the insurance contract is issued by CMFG Life, while Trustage handles the sales, service, and claims assistance as an intermediary.
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Broker versus Carrier Roles
Trustage's primary function is to match customers with suitable insurance solutions. It does not write policies itself, so it partners with multiple carriers to provide choice and competitive pricing. CMFG Life Insurance is one of those carriers, offering life, health, and annuity products that Trustage can place.
How the Partnership Works
When a Trustage client opts for a CMFG Life policy, the application is processed through Trustage's platform, but the underwriting, policy issuance, and regulatory compliance are handled by CMFG Life. Trustage receives a commission for the sale and continues to provide ongoing support, such as answering questions and facilitating claim submissions.
Implications for Policyholders
Policyholders benefit from Trustage's personalized service while receiving the financial backing of CMFG Life's ratings and solvency. If a claim arises, the insurer pays, but Trustage often assists with documentation and communication to streamline the process.
Key Differences Between Trustage and CMFG Life
| Aspect | Trustage | CMFG Life |
|---|---|---|
| Role | Broker/Intermediary | Insurance carrier |
| Underwriting | None | Full |
| Policy issuance | Facilitates | Issues |
| Revenue source | Commission | Premiums |