Nationwide Life and Annuity Insurance Company Phone Number
The main customer service number for Nationwide Life and Annuity Insurance is 1-877-669-6877. This line connects to representatives who can assist with policy questions, claims status, and billing inquiries. For the fastest service, have your policy number ready before calling.
More from this site
Keep reading the latest coverage
Phone menus may route you based on the type of request. If you are calling about annuities specifically, listen for the annuity services option. If the automated system does not match your need, stay on the line to reach a general representative who can transfer you.
Alternative Contact Numbers and Hours
Nationwide also maintains dedicated lines for different services. The claims department, disability income, and workplace solutions each have separate numbers listed on the official Nationwide website. Calling the main line first is the safest way to get routed correctly if you are unsure which department handles your request.
Customer service hours typically follow Eastern Time business hours, but specific product lines may vary. Always confirm current hours on the Nationwide site before traveling to a phone queue, as hours can shift for holidays.
Office Addresses and Regional Support
Nationwide's headquarters is located at 1 Nationwide Plaza, Columbus, OH 43215. The company operates regional offices across the United States, and local agents can often handle in-person or regional phone support.
If you prefer face-to-face assistance, the Nationwide agent locator tool on the company website helps you find licensed representatives near your ZIP code. Agents can address policy changes, beneficiary updates, and product details that may be difficult to resolve by phone alone.
Online and Digital Contact Options
Beyond calling, Nationwide provides several digital channels. The company website offers a secure messaging portal for policyholders, a live chat option during business hours, and a mobile app for managing accounts on the go.
For non-customers exploring products, the website includes phone numbers for each product line, including life insurance and annuities, so you can contact the specific team without navigating general support menus.
What to Prepare Before You Call
- Your Nationwide policy number
- Full name as it appears on the policy
- Date of birth and Social Security number for identity verification
- Specific questions or details about the transaction you need help with
Having this information ready reduces hold time and helps the representative resolve your issue more efficiently. If you are calling about a claim, note the claim number and date of loss beforehand.
Checking the Latest Number
Phone numbers and department routing can change. Always verify the current Nationwide Life and Annuity Insurance company phone number directly on the official Nationwide website or your policy documents rather than relying solely on third-party directories. The official site provides the most up-to-date contact information for all product lines.