Kentucky Workers' Compensation Address Update Guide

Why Address Updates Matter for Kentucky Workers' Comp Claims

When you move or change your mailing address while a claim is open, the Kentucky Workers' Compensation Board needs to reach you for settlement checks, medical authorizations, and hearing notices. An outdated address can delay benefits or cause a default ruling against you. The Board does not automatically know your new location, and employers or insurers may send correspondence to the address on file, so proactive updates protect both your health coverage and your paycheck.

How to Submit an Address Change

You have two primary paths: notify your employer or insurance carrier directly, or file a formal change with the Board. Most claims adjusters accept an email or letter with your new address and claim number, but for official record purposes, updating the Board ensures all parties are aligned. The Board's mailing address and online portal are the safest route when the claim is active or disputed.

Required Information

• Full legal name
• Claim or file number
• Old and new physical addresses
• Date of the change
• Signature or electronic authorization

Where to Send the Update

The Kentucky Workers' Compensation Board accepts address corrections by mail at its Frankfort office, by secure upload in the online claims portal, or by fax. If the Board has not yet entered your claim into the system, your employer's first report of injury typically carries the address they used, so confirm that record early. For active cases, send the change to the Board's address for correspondence and request a written confirmation or case docket update.

Deadlines and Risks of Delaying

Kentucky law does not specify a rigid number of days to report an address change, but practical deadlines are set by the Board's scheduling of hearings and checks. Missing a notice because the Board sent mail to your old address can waive your right to contest a denial or request a hearing. Insurers also rely on the address on file for settlement offers; if you cannot be reached, offers may be rescinded or sent to an unclaimed-property holding.

Special Situations

If you are represented by an attorney, your lawyer typically manages address updates with the Board and the carrier, but you should still verify the change in writing. For incarcerated claimants or those with no fixed mailing address, the Board allows care-of addresses or registered mail to a trusted contact. Self-insured employers may have their own address-change procedures, so check with the employer's risk department before relying solely on the Board's system.