insurance essentials

How to Use Your Phone for Progressive Auto Insurance

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Getting Started with the Progressive Mobile App

Download the Progressive app from the App Store or Google Play. Sign in with your account credentials or create a new account using your policy number. The app's dashboard shows your current coverage, upcoming renewals, and payment options, allowing you to stay on top of your insurance without visiting a website.

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Managing Policies from Your Phone

With the app you can update personal information, add or remove drivers, and adjust coverage limits. Tap "Policy" to view all active policies, then select the one you wish to edit. Changing a vehicle's mileage or adding a new car requires a quick photo upload of the registration or title, which the app can capture directly.

Filing Claims Quickly

In an accident, open the app and choose "File a Claim." The app guides you through reporting the incident, entering location details, and uploading photos of damage. Progressive's claims team can review the submission within minutes, speeding up the assessment and any potential reimbursement.

Tracking Your Rate and Discounts

Progressive's "My Rates" feature compares your current premium to past quotes. By toggling "Explore Savings," the app highlights potential discounts—like multi‑policy, safe‑driver, or telematics options. You can also schedule a call with a representative directly from the app if you need personalized advice.

Using the Progressive "DriveSafe" Feature

Install the DriveSafe telematics module to monitor driving habits. The app records speed, braking, and acceleration patterns, then provides a score that can reduce premiums. Settings allow you to opt in or out, ensuring privacy while still benefiting from potential savings.

Customer Support and Resources

Need help? Tap "Help & Support" to access FAQs, live chat, or schedule a phone call. The app also stores your claim history and payment receipts, making tax time and audit processes smoother.

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