How to Reach New York Life Insurance's Media Relations Team

Direct Contact Information

New York Life's media relations department can be reached by phone at 1‑800‑225‑5695 (press line) and by email at press@nylife.com. The office operates Monday through Friday, 8 a.m. to 5 p.m. Eastern Time. For urgent matters, the phone line is preferred; for detailed requests, email ensures a written record.

Alternative Channels

In addition to the primary line, the corporate website hosts a media‑contact form under the "Newsroom" section. Submitting the form routes the inquiry to the appropriate specialist, whether it concerns corporate announcements, executive commentary, or product information.

Key Personnel

While staff may rotate, the senior director of communications is typically listed on the newsroom page. As of the latest public listing, the role is held by a senior communications professional whose name appears alongside a direct line extension. Verify the current name before referencing it in outreach.

Best Practices for Pitching

When contacting New York Life, include a concise subject line, a one‑paragraph summary of the story angle, and any relevant deadlines. Attach high‑resolution images or press kits only if requested, and reference any prior coverage to demonstrate relevance.

What to Verify Before Sending

• Confirm the email address and phone number on the official New York Life website or the most recent press release.
• Check for any recent updates to the media‑contact page that might list a new spokesperson.
• Ensure your inquiry aligns with the company's public‑relations policies, which discourage speculative or unverified financial claims.

Comparison of Contact Methods