To find the current value of an Exide Life Insurance policy, log into your online account at the Exide portal or call the customer service number. The dashboard displays the cash value, surrender value, and death benefit figures. If you don't have online access, request a policy statement via mail or email; the statement lists all values and any policy loans or withdrawals.
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Accessing Your Online Account
Visit exidelife.com/account and enter your credentials. Once logged in, navigate to the "Policy Summary" section. Here you will see:
- Cash Value – the amount that accumulates over time.
- Surrender Value – the payout if you cancel the policy.
- Death Benefit – the guaranteed payout upon death.
Using the Mobile App
Download the Exide Life app, sign in, and tap the policy icon. The app mirrors the web dashboard, providing real‑time updates on your policy's financial metrics.
Requesting a Written Statement
Call the Exide customer service line at 1‑800‑EXIDE‑1 (1‑800‑387‑2341) and ask for a "Policy Value Statement." A representative will mail or email a PDF containing:
- Current cash value
- Outstanding loan balance
- Projected death benefit
Understanding Policy Loans and Withdrawals
Policy loans reduce the cash value and may affect the death benefit. Withdrawals similarly lower the accumulated value. Review the loan balance in the online portal or statement to see the net effect.
When to Reevaluate Your Policy Value
Regularly check the value—at least annually—to ensure it aligns with your financial goals. Significant market shifts or policy changes can alter the cash accumulation rate, so staying informed helps you make timely decisions.