Contacting AIG for Home and Auto Insurance

How to Reach AIG for Home and Auto Insurance

To discuss coverage, file a claim, or get a quote for AIG home and auto insurance, you can use several direct channels. The company offers a dedicated customer service line for policyholders, an online contact form for general inquiries, and a live chat feature on its website. If you prefer personal assistance, local agents are available through the AIG network.

Phone Support

Call the AIG general customer service number at 1‑800‑AIG‑INS (1‑800‑247‑4248). This line is staffed Monday through Friday, 8 a.m. to 8 p.m. local time, and can connect you to the home or auto insurance team. For claims, the dedicated claims line is 1‑800‑AIG‑CLAIM (1‑800‑247‑4235).

Email and Online Forms

Use the contact form on AIG's website to submit questions or request information. The form asks for your name, policy number (if applicable), and a brief description of your request. AIG typically responds within 24–48 hours.

Live Chat

While browsing the AIG site, click the chat icon in the bottom right corner to start a real‑time conversation with a representative. This option is available 24/7 and is useful for quick answers or to schedule a call.

Local Agent Network

For face‑to‑face service, locate an AIG‑affiliated agent through the agent locator. Enter your city or ZIP code to view agents in your area, along with their contact details and office hours. Local agents can provide personalized policy reviews and help with bundling home and auto coverage.

Social Media and Mobile Apps

AIG maintains active profiles on Facebook, Twitter, and LinkedIn. You can send direct messages or post inquiries on these platforms for general information. The AIG mobile app, available for iOS and Android, allows policyholders to view documents, submit claims, and contact support directly from their phone.

What to Prepare

Before contacting AIG, have your policy number, personal identification, and any relevant documents ready. This will speed up the process whether you call, email, or chat.

Summary of Contact Options