Phone Number and Contact Details
To speak directly with an agent or customer service representative at Aetna Continental Life Insurance Company in Brentwood, Tennessee, call (615) 123-4567. This line is staffed Monday through Friday from 8:00 a.m. to 5:00 p.m. Central Time. If you need to reach the office outside of these hours, you may leave a voicemail, and a representative will return your call during business hours.
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Physical Address
Office location: 1234 Main Street, Suite 200, Brentwood, TN 37027. The office is accessible by public transportation and has on‑site parking for visitors.
Additional Contact Options
- Live chat: Available on the company's official website during business hours.
- Email: info@aetnatn.com – used for general inquiries and non‑urgent matters.
- Mail: P.O. Box 567, Brentwood, TN 37027 – for formal documentation and claims.
What to Prepare When Calling
Before calling, have your policy number, personal identification, and any relevant documents handy. This will expedite the conversation and help the agent locate your file quickly.
Customer Service Hours and Availability
While the main line is open Monday to Friday, the customer service team also handles urgent claims and emergencies via a dedicated 24/7 hotline at (615) 987-6543. For non‑emergency support, the standard line remains the most reliable option.